User Support

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User Support is responsible for direct user support providing detailed knowledge of programming models, libraries, performance tools and applications, and is also responsible for management of the BSC-CNS website, and the management and support of 3D visualisation equipment.

Objectives

The main objectives for the HPC User Support team are :

  • Solve the request of researchers using the BSC HPC-Resources
  • Installation and debugging applications .
  • Enabling and porting codes to the MareNostrum architecture
  • Assist the users to the efficient use of supercomputing resources
  • Optimization and scalability study .
  • Parallelization assistant.
  • Benchmarking
  • Manage  accounting information and users accounts.